Date: Saturday 4th July 2020
We are delighted to announce that from Saturday 25th July, the Museum will reopen after being closed for over four months.
You will be able to book your ticket in advance soon.
We have taken care to ensure the way we reopen is in line with Government Guidance and sector specific advice to make it a safe and enjoyable visit for you, as well as a positive environment for our team. The Lord Brock Trust has held ongoing conversations with staff and consulted with our audiences gathering feedback through an online reopening survey. Our supporters told us what they wanted to see us do, and we have implemented as many of these changes as possible. We have carried out a Risk Assessment, have complied with the Government’s Guidance on managing the risk of COVID-19 as outlined in the ‘Five Steps to Safer Working Together‘, and have received Visit Britain’s ‘We’re Good To Go’ COVID-19 industry standard and consumer mark.
We have put in place the following protocols:
- Regular cleaning of high contact areas throughout the day
- Increased cleaning of the space
- Limited total building occupancy
- Limited timed group entry, booked in advance (we will collect basic data to support the NHS’s Test and Trace processes)
- Group entry recommended for household units
- Provided hand sanitiser
- Staff to wear face visors or be behind screens
- Visitors are welcome to wear their own face coverings and bring their own hand sanitiser
- Clear signage for social distancing 2 metres apart
- Clear signage about our cleaning protocols and visitor hygiene etiquette
- Advance booking ticketing
- Touchless and card transactions only
- Alternatives to printed maps and text/labels in the form of downloadable PDFs and QR codes
- Alternatives to group sessions in the form of virtual live talks with Q&A and local history guided walk (coming soon)
We are also investigating how we can offer designated hours for older adults or high-risk individuals.
Please note: we do not have visitor toilets, but there are public conveniences available in London Bridge Station.
We know this is a challenging time for everyone and ask our visitors to kindly respect each other and our staff during their time with us; together, we hope your visit will not only be safe but fun, engaging, informative and memorable.
Please keep in touch via our social media channels for more details.
Sarah Corn (Director)
Date: Wednesday 18th March 2020
Hello from the Old Op,
In response to increasing concerns around the impact of COVID-19 (Coronavirus), and following the latest government advice, we have made the decision to close the Old Operating Theatre Museum and Herb Garret from Wednesday 18th March until further notice. The health and wellbeing of our visitors, staff, volunteers and local community is of the utmost importance and we have a social responsibility to help limit the spread of this virus.
Our team will contact you directly to advise on refunds or rebooking of visits; please avoid calling the office. While our museum is closed, our upcoming events cancelled, and our education programmes paused, the Old Op team have been busy putting our contingency plans into practice. You will see a lot more activity on our social media channels, more website resources, and very soon, our collection catalogue will be available online. Over the next weeks, we are committed to spreading information and positivity in these difficult circumstances. We as humans have historically handled, and more importantly, overcome different health crises in the past. There is a lot we can learn from our collective history, including how resilient, adaptable and tenacious we are.
The Old Op is an independent museum – a registered charity – with no regular funding. We are therefore reliant on income from our admissions, events and shop sales; this presents a challenge both now and for our longer term sustainability.
We want to take this opportunity to thank you for your continued support, patience and understanding. In a situation without precedence, now is a time to be kind, to support our most vulnerable, and work together.
Please keep in touch via our social media channels and we look to welcoming you back into the roof of St Thomas’ Church in the not too distant future.
Sarah Corn (Director) and Simon Howell (Chair of Trustees)