The Old Operating Theatre Museum and Herb Garret is open every Saturday (from 5th December).
But the way you book and visit has changed to ensure we meet Government Guidelines for heritage organisations. Please carefully read the information below before booking. PLEASE NOTE: Bookings are currently paused during the November 2020 lockdown.
1. The Museum is ready to welcome you back with new hygiene protocols, procedures, and sanitisation stations (see below for details) in place for our staff and visitors.
2. You can purchase tickets in advance online (up to 10am of that morning) for groups of up to 6 people at a flat rate. After which you receive an email explaining everything you need to know before your arrival at the Museum.
You can also buy your ticket at the doors on the day of your visit, although we cannot guarantee that a slot will be available.
3. Timed entries and a scheduled, staff controlled route means your group will remain safely socially distanced from other groups during your visit. Your visit will last 45 minutes.
From Saturday 8th August, face coverings must be worn inside the Museum.
4. A whole new contactless trail throughout the Museum will allow you to engage with everything using your own smartphone (a QR Code App is required). There is free Wifi available for you to use.
5. Your ticket price also includes a London Bridge Local History Map as well as an Old Op Quiz to complete after your visit.
6. Afterwards, we’ll email you to get any suggestions you may have to improve our services to you in the future.
Booking is Open
Covid-19 safe opening
We have taken care to ensure the way we reopen is in line with Government Guidance and sector specific advice to make it a safe and enjoyable visit for you, as well as a positive environment for our team. The Lord Brock Trust has held ongoing conversations with staff and consulted with our audiences gathering feedback through an online reopening survey. Our supporters told us what they wanted to see us do, and we have implemented as many of these changes as possible. We have carried out a Risk Assessment, have complied with the Government’s Guidance on managing the risk of COVID-19 as outlined in the ‘Five Steps to Safer Working Together‘, and have received Visit Britain’s ‘We’re Good To Go’ COVID-19 industry standard and consumer mark.
Please read our FAQs to find out more about the reasons behind these changes.
We have put in place the following protocols:
- Regular cleaning of high contact areas throughout the day
- Increased cleaning of the space
- Limited total building occupancy
- Limited timed group entry, booked in advance (we will collect basic data to support the NHS’s Test and Trace processes, and we also have the NHS QR Code available for you to scan)
- Group entry recommended for household units
- Provided hand sanitiser
- Staff to wear face visors or be behind screens
- Visitors are welcome to wear their own face coverings and bring their own hand sanitiser
- Clear signage for social distancing 2 metres apart
- Clear signage about our cleaning protocols and visitor hygiene etiquette
- Advance booking ticketing
- Touchless and card transactions only
- Alternatives to printed maps and text/labels in the form of downloadable PDFs and QR codes
We are also investigating how we can offer designated hours for older adults or high-risk individuals.
Please note: we do not have visitor toilets, but there are public conveniences available in London Bridge Station.
We know this is a challenging time for everyone and ask our visitors to kindly respect each other and our staff during their time with us; together, we hope your visit will not only be safe but fun, engaging, informative and memorable.
What else is open in London Bridge?
Why not walk or cycle to us?
Santander Cycles: It’s £2 to hire the bike and then another £2 for every additional 30 minutes you ride.
There are more than 11,500 Santander cycles at over 750 docking stations across London.
Explore the local area
When you book a visit to the Old Op, you will receive a free downloadable map of the local area to help you explore London Bridge at your leisure.
You can also pick up a hard copy of the map at the Museum.
So why not make it a day trip to London Bridge, visiting the Museum, and cycle or walk as you experience what the area has to offer?